Refund Policy

Overview

At Slow Livin, we strive to ensure your complete satisfaction with every purchase. This refund policy outlines the terms and conditions for requesting refunds on products purchased through our website.

Eligibility for Refunds

You may be eligible for a refund if:

• The product received is damaged, defective, or not as described
• The wrong product was delivered
• The product was not delivered within the promised timeframe
• You cancel your order before it has been shipped

Refund Request Timeline

Refund requests must be submitted within 7 days of receiving the product. For orders that were never received, you may request a refund up to 30 days after the expected delivery date.

Refund Process

1. Contact us via email at theslowlivin@gmail.com with your order number and reason for refund
2. We will review your request and may ask for photos or additional information
3. Once approved, we will process your refund within 5-7 business days
4. The refund will be credited to your original payment method

Non-Refundable Items

The following items are not eligible for refunds:

• Products damaged due to misuse or negligence
• Items returned without original packaging
• Customized or personalized products (unless defective)
• Digital products or downloadable content

Refund Amount

Refunds will include the product price paid. Shipping charges are non-refundable unless the return is due to our error (wrong product, defective item, etc.).

Contact Us

For refund requests or questions about this policy, please contact us: